Comments on: ServerBeach == Worthless http://blog.xeonxai.com/2008/08/28/57/ My rants on PHP, Objective-C, Cocoa Touch, and other random stuff. Sun, 08 Aug 2010 05:05:56 +0000 hourly 1 By: Charnell Pugsley http://blog.xeonxai.com/2008/08/28/57/comment-page-1/#comment-4 Charnell Pugsley Thu, 28 Aug 2008 22:49:31 +0000 http://blog.xeonxai.com/?p=57#comment-4 Hello. I am sorry to hear about your experience with ServerBeach. It sounds like your troubles were with the Plesk Control Panel. ServerBeach uses a default Plesk install, with the files provided for php from Plesk. Since all of our installs are rpm based, upgrading php within the same major release version can be done through yum. The hassle of having to log into Plesk to make any changes is one of the limitations of using a control panel, and is outside of anything that can be done by ServerBeach. We would be more than happy to help work out the quirks of your control panel if you open a Hardware, Network, or Initial Configuration ticket, which are all free. (this does not include extreme customization of the MTA) I would be happy to research your account and trouble tickets and provide any assistance that I can in order to help correct the issues. At ServerBeach, you have a self-managed dedicated server while at MediaTemple you're on a virtual shared system so the level of administration is a bit different. Please feel free to contact me directly to discuss this further. Thank you, Charnell Pugsley Community Evangelist PEER 1 - ServerBeach Direct: 210.798.4413 Cell: 210.722.0366 Fax: 210.798.0109 Web: www.serverbeach.com Blog: http://serverbeach.wordpress.com/ Hello. I am sorry to hear about your experience with ServerBeach. It sounds like your troubles were with the Plesk Control Panel. ServerBeach uses a default Plesk install, with the files provided for php from Plesk. Since all of our installs are rpm based, upgrading php within the same major release version can be done through yum. The hassle of having to log into Plesk to make any changes is one of the limitations of using a control panel, and is outside of anything that can be done by ServerBeach.

We would be more than happy to help work out the quirks of your control panel if you open a Hardware, Network, or Initial Configuration ticket, which are all free.
(this does not include extreme customization of the MTA)

I would be happy to research your account and trouble tickets and provide any assistance that I can in order to help correct the issues.

At ServerBeach, you have a self-managed dedicated server while at MediaTemple you’re on a virtual shared system so the level of administration is a bit different.

Please feel free to contact me directly to discuss this further.

Thank you,

Charnell Pugsley
Community Evangelist

PEER 1 – ServerBeach
Direct: 210.798.4413
Cell: 210.722.0366
Fax: 210.798.0109

Web: http://www.serverbeach.com
Blog: http://serverbeach.wordpress.com/

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